Communicating for Performance

• IMI is in the top 2% of executive education providers worldwide.
• We have been empowering business leaders to build their capabilities for over 70 years.
• We are ranked ##1 in Ireland for the quality of our teaching staff on Custom programmes.
• As a not-for-profit organisation, our full focus is on you, the participant. Through continuous reinvestment, we engage world class faculty to enhance the learning experience and deliver highly contextualised and outcome-lead programmes. This provides you with the best opportunity possible to grow your career.

You are in control with On Demand, and you can choose when to start your programme, and how long it will take to complete.

Day 1: Listening and Feedback:

• Exploring and understanding your listening skills.
• Giving and receiving effective feedback.
• Seeking and providing clarity in your communications.
• Understanding and challenging assumptions successfully.

Day 2: Influencing:

• Developing your influencing skills.
• Understanding the science of body language and how to read/apply.
• Understanding micro expressions and facial gestures.
• Thinking on your feet.

Day 3: Dealing with Difficulty:

• Developing your assertion skills.
• Dealing with difficult situations.
• Dealing with difficult people.
• Dealing with difficult behaviours.

This programme is for you if you are a manager who needs to develop your one-to-one and one-to-many communication skills in the workplace.

On Demand at IMI allows you to access pre-recorded sessions with subject matter experts, which you can absorb in your own time.

Upon programme completion, you will receive an e-certificate specifying the learning hours undertaken. Many industry bodies have different criteria for accepted courses, eligible CPD hours, and required documentation. Please check the criteria and, if appropriate, submit the e-certificate as evidence of your participation. Please keep the e-certificate secure as you may need it for verification purposes at a later date.