The Customer Journey in the Age of Distraction

. Customers are distracted. Too much noise and too much information, it’s getting harder for organisation’s to provide a smooth customer experience in this age of distraction. For CEOs, this requires a whole re-imagining of their own role that brings Read More…

Insights from the Stage: Highlights from IMI Speakers

. 2018 saw some of the world’s leading business thinkers deliver insights to IMI members over a series of thought-leadership events. From exploring what companies need to survive in the future, what leader’s need to thrive in a shifting landscape Read More…

The Mind of a Leader: Unlocking the Performance Mindset

From the external macro environment to the internal machinations of a modern organisation, leaders must navigate a sea of complexity at every turn. The future-fit leader needs to be agile, resilient, focused and have the right ‘fuel’ to deliver at pace Read More…

Women in Leadership

The growing impact of female leaders on the business landscape is only beginning to be understood. Here we explore the current state of play for female professionals, the benefits of diversity for organisations, and how to implement diversity programmes in Read More…